The list includes a reciprocal online checklist for both drivers and passengers, a mandatory mask use policy, selfies for drivers to check if they have worn a mask before the start of their first trip in Bangladesh, new feedback at the end of the trip and new cancellation policy. The new policy is designed to ensure that every Uber user is safe and secure on every trip in this critical moment.
To this end, Uber is distributing free protective equipment such as masks and sanitizers worth Rs 50 lakh to drivers.
Drivers and passengers will see some new additions to the Uber app.
Go online checklist
Before starting the journey, drivers will be asked through a new Go Online checklist whether they have taken appropriate steps to ensure safety and whether they are wearing masks. A similar checklist has been created for passengers. They must make sure that they are using masks and that they have washed their hands or used sanitizer before starting each journey.
Mask Verification
Drivers will be asked to take a selfie after the mask before taking any trip. Uber's new technology will test whether the driver is wearing a mask.
Accountability for all
New options have been added to respond to whether a passenger or driver is wearing a mask or covering their face.
Update cancellation policy
If the driver or passenger feels unsafe, they can cancel the trip immediately. They can cancel the trip even if they are not wearing a mask or covering their face.
Limited seating arrangements: Passengers are requested to sit in the back seat only to maintain a safe distance between the driver and the passenger while on the Uber trip. From now on, only two passengers can sit in a car without a driver.
Healthcare guidelines when riding
In conjunction with the global and local public health authorities, some health safety guidelines have been developed that will be given to all drivers and passengers when riding.
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